Category: SMB Development

Every week, small and medium-sized business (SMB) leaders are bombarded with marketing campaigns making a singular, seductive promise: Slap an Artificial Intelligence (AI) platform onto your operations, and your business bottlenecks will vanish overnight. It is a pitch designed to appeal to the overextended entrepreneur, and many have fallen prey to it, even me. But as anyone who has managed an organization can tell you, there is an immense difference between buying software and instituting…

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